PRIVACY POLICY
Welcome to our web site. Please read our Privacy Policy carefully. This Privacy Policy applies when you visit or surf our web site without purchasing any product, when you register with www.fox-pace.com, and when you use our services for purchasing products. If you haven't already done so, please also read the Terms of Use of www.fox-pace.com, which contain information on privacy as well as on the security systems used by the web site. www.fox-pace.com is managed by SIA "TCore" with registered office in "Virpas", Baltezers, Ādažu novads, LV-2164, Latvia. SIA "TCore" controls the use of www.fox-pace.com users' personal data.
1. Our Policy
Everyone has the right to protection of his/her personal data. SIA "TCore" respect its users' right to be informed regarding the collection of and other operations involving their personal data. In using data that may directly or indirectly identify you personally, we will apply a principle of strict necessity. For this reason, we have designed www.fox-pace.com in such a way that the use of your personal data will be kept to a minimum and will not exceed the purposes for which your personal data was collected and/or processed; we do not process your personal data when we can provide you with services through the use of anonymous data (such as marketing research made for improving our services) or by other means which allow SIA "TCore" to identify you, apart from when it is strictly necessary or upon request by competent public authorities or the police (for example, in case of traffic data or your IP address).
SIA "TCore" determines the purposes and means for processing your personal data, including security measures, as SIA "TCore" control www.fox-pace.com users' personal data.
This Privacy Policy provides you with all information needed to understand how we collect data which may identify www.fox-pace.coms users. For further information on our Privacy Policy, please contact us at info@fox-pace.com.
2. Who Processes Your Personal Data
SIA "TCore" control the use of www.fox-pace.com users' personal data; autonomously determine the purposes and means of processing personal data and the instruments used, including those for security measures. Due to organisational and operational purposes only, we have appointed certain entities that will also process personal data belonging to www.fox-pace .coms' users for purposes strictly connected to the performance of services on www.fox-pace.coms, including the sale of products.
The above-mentioned processors have been chosen by SIA "TCore" because of their experience in processing personal data and they provide sufficient guarantees regarding compliance with data processing laws (including the technical security measures governing the processing to be carried out). In processing the personal data of SIA "TCore's users, the processors shall act only on instructions from SIA "TCore". We regularly check that our processors comply with our instructions and that they continue to provide sufficient guarantees regarding their full compliance with the provisions on personal data processing.
Some of the processors of your personal data are:
•Omniva and EMS, for purposes related to shipping and delivering products purchased on www.fox-pace.com
Aside from the companies appointed for personal data processing, your information will be made available also to third parties, autonomous controllers, for purposes related to supplying services requested by the user (for example, for purchase transactions). For more information on the matter, see section 5 (To Whom Your Personal Data Will Be Disclosed).
Please contact our Customer Care or send us an e-mail at info@fox-pace.com in order to receive a full list of data processors.
3. How We Use Personal Data and for What Purposes
In particular, your personal data shall be processed for the following purposes:
a. when you register with our website we collect your personal data (for example, your personal details, password, e-mail address, gender) through the registration form (My Account) in order to provide you with services in www.fox-pace.com’s reserved access areas and to send you our Newsletter when specifically requested;
b. when you require assistance from our Customer Care, we collect your personal data (for example, your name and surnames, e-mail address and password) for purposes strictly necessary to provide you with Customer Care services related to www.fox-pace.com services and to the purchase of products on www.fox-pace.com
c. when you execute purchasing procedures for products sold on www.fox-pace.com, we collect your personal data (such as personal details, e-mail address, address, Credit Card numbers, bank code, tax code and telephone number) on your order form only for the purpose of selling the products ordered by you;
d. when you require technical assistance, we collect your personal data in order to provide you with information on net-surfing, browser compatibility and viewing or loading www.fox-pace.com web pages ;
e. when creating a Wish List, we process your personal data in order to customize our services for the purchase of products on www.fox-pace.com.
Your personal data is mostly processed by electronic means and in some circumstances by paper-based means, such as when the processing of your personal data is required for preventing fraud on www.fox-pace.com. Your personal data shall be stored in a way which allows SIA "TCore" to identify you for the period necessary for the purposes which the data was collected for and subsequently processed and, in any case, in accordance with applicable law. Please report any modification of your personal data to info@fox-pace.com in order to ensure that your personal information is always accurate and up-to-date, relevant and complete.
Your personal data shall not be disclosed to third parties for purposes which are not permitted by law or without your explicit consent.
Your personal data may only be disclosed to third parties when it is necessary for processing an order. For example, your personal data is disclosed to AS Swedbank for the performance of electronic distance payment services using Credit/Debit Card when you purchase a product on www.fox-pace.com. Moreover, your data may be disclosed to the police or to judicial authorities, according to law and upon a formal request by such entities, for example in the event SIA "TCore" need to prevent fraud on www.fox-pace.com (anti-fraud services).
Data processors will also have access to your personal data as stated in section 2 for the specific purposes stated therein. In all the above circumstances, your consent for data processing is not required. Your personal data will not be transferred abroad to non-EU countries that do not ensure an adequate level of protection of individuals. Should this be necessary in order to supply services or to execute a contract for the purchase of products, your personal data shall be transferred to such non-EU countries only after the execution of specific contracts between SIA "TCore", and such entities in accordance with applicable law and regulations.
We wish to inform you that SIA "TCore" shall process its users' personal data for purposes that are strictly connected to the supply of services on www.fox-pace.com, execution of contracts related to the sale and purchase of products on www.fox-pace.com and, after receiving your consent, to send you information on new commercial initiatives which are strictly connected to the web site's activities and services.
SIA "TCore" shall process your personal data for direct marketing purposes, including by e-mail, only after receiving your consent. SIA "TCore" may have access to third parties' personal data which was directly disclosed by their users, for example when a user bought a product to be sent to a friend, when the user paying for the product is different from the recipient of the product, or when a user wishes to recommend to a friend a service of www.fox-pace.com or the sale of a particular product.
In all of the above cases, please make sure you receive the consent of such individuals before disclosing their personal data to SIA "TCore" and make sure you inform them about this Privacy Policy; you will be the only person liable in connection with the disclosure of information and data regarding such third parties if they have not provided you with their express consent for it and for any improper and unlawful use of that information. In any event, SIA "TCore" shall fulfill any obligation to inform third parties required by law and, when necessary, shall request their express consent upon registering in its archives the personal information of the user indicated.
4. What Happens if You Do Not Disclose Your Personal Data to SIA "TCore"
Granting your personal data to SIA "TCore" (in particular, your personal details, your e-mail address, your address, your Credit/Debit Card numbers and bank code and your telephone number) is necessary for processing your order for the purchase of products on www.fox-pace.com, supplying other services provided on the web site upon your request, or when your personal information is needed to fulfill obligations required by law or regulations.
The refusal to provide SIA "TCore" with some of your personal data necessary for performing the above purposes may consequently prevent SIA "TCore" from processing your order for the purchase of products sold on www.fox-pace.com or from supplying other services provided on www.fox-pace.com, such as Customer Care services, sending the Newsletter, using the Wish List or fulfilling obligations required by law and other regulations. Therefore, failing to provide data may constitute, in some cases, a legitimate and justified reason for not processing your order for the purchase of products sold on www.fox-pace.com or not providing www.fox-pace.com's services.
Disclosure of further personal data to SIA "TCore" other than that required for fulfilling legal or contractual obligations or for providing the services requested, is, on the contrary, optional and does not have any effect on the use of the web site and of its services or on the purchase of products on www.fox-pace.com (for example, if we ask you the name of your favorite designer).
In some circumstances and if required, from time to time we will duly inform you if the personal data you are disclosing to SIA "TCore" compulsory or optional. We will point out to you whether the disclosure of your data is compulsory or optional by marking with an appropriate symbol (*) the information that is compulsory or data needed for providing the required services on www.fox-pace.com and for the purchase of products on www.fox-pace.com. Failing to provide optional personal data will not imply any obligation or disadvantage to our users.
5. To Whom Your Personal Data Will Be Disclosed
Personal data will be disclosed to third party companies that provide, on behalf of SIA "TCore" , specific services as data processors or to other recipients of personal data collected by SIA "TCore" that autonomously process your personal data only for the performance of a contract for purchasing products on www.fox-pace.com (for example, AS Swedbank.) and only when such purpose does not exceed the purposes for which your personal data was collected and subsequently processed and, in any case, according to applicable laws and regulations.
Personal data will not be disclosed to third parties or disseminated or transferred without informing our users of such disclosure/dissemination/transfer, without their consent and, in any case, in accordance with the law.
6. How We Collect Your Data on www.fox-pace.com
When you are using www.fox-pace.com some personal data might be collected automatically (through "cookies"), for example, when we automatically collect users' IP addresses and other information regarding the users' data traffic or the users' preferences in the choice of services provided on this web site and of the products purchased through the provided services. This information and data are collected directly and automatically by the web site as part of its operational functions. This information and data are then processed in a collective and anonymous way for commercial purposes in order to optimize the services provided on www.fox-pace.com for the needs and preferences of the web site's users.
In other circumstances, SIA "TCore" directly collect personal data and information from its users when they register online with www.fox-pace.com or when they send purchase orders of products sold on the web site in order to finalize e-commerce transactions. SIA "TCore" will process such data only for the purposes and within the limits of what is stated in the section regarding data collection and may be disclosed to third parties only for the purposes related to providing the services requested by the user.
7. E-Mail Marketing
"E-mail advertising if you subscribe to the newsletter
If you subscribe to our newsletter, we will regularly send you our e-mail newsletter based on your consent according to Art. 6 (1) 1 lit. a) GDPR, using the data required or disclosed by you separately for this purpose.
You may unsubscribe from the newsletter service at any time. For this purpose you can either send a message to the contact option specified below or use the opt-out link in the newsletter. Upon unsubscription, we will delete your email address unless you have expressly consented to the further use of your data or we reserve the right to further use your personal data in the scope and manner permitted by the law, of which we inform you in this notice."
8. Security Measures
We have adopted security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, unauthorized disclosure or access, and against all other reasons for data processing that do not comply with our Privacy Policy. Nevertheless, SIA "TCore" cannot guarantee that the security measures adopted for the protection of the web site and for data and information transmission on www.fox-pace.com will prevent or exclude any risk of unauthorised access or of loss of data.
It is advisable that your computer be provided with software devices that protect network data transmission/receipt (such as updated antivirus systems) and that your Internet service provider take appropriate measures for the security of network data transmission (such as, for example, firewalls and anti-spam filtering).
9. Cookies
www.fox-pace.com uses automatic systems of data collection, such as cookies. A cookie is a device transmitted to the hard disk of an Internet user; it does not contain intelligible information but it allows linking between an Internet user to his/her personal information provided by the user onwww.fox-pace.com. Cookies are disseminated by our servers, and no one may gain access to the information contained therein. Only SIA "TCore" process information collected by cookies, in a collective and anonymous way, in order to optimize its services and its web site for the needs and preferences of its users. We have provided cookies in connection to functions such as selecting the country, browsing the catalogue, purchasing products online and in general in connection with the provision of services reserved to registered customers. As you know, each Internet browser allows the deletion of cookies after each session. Your Internet browser contains instructions on these deletion procedures. Please access the information on your Internet browser if you wish to delete cookies. The acceptance of automatic data collection procedures and the use of cookies are necessary for using the web site and its services, including the purchase of products. If you have started the procedure of deleting cookies, SIA "TCore" cannot ensure that all web pages of www.fox-pace.com will be displayed or that certain services will be supplied such as, for example, storage or display on the web pages of products you chose when you were finalising the online purchase processes.
10. Opt-in/Opt out
SIA "TCore" process your personal data only after receiving your consent, freely expressed, in order to send you advertising material and direct marketing or other commercial communications, including by e-mail, which do not fall within customer requested services provided by www.fox-pace.com. Each time your consent is required, we will inform you in advance and we will give you the option to either provide or refuse your consent for the use of your personal data, including your e-mail address, for the above purposes, by ticking the appropriate boxes.
We wish to inform you that SIA "TCore" and www.fox-pace.com may process your personal data also without your consent in certain circumstances provided by law, such as when such processing is necessary for performing a legal obligation to which SIA "TCore" and www.fox-pace.com are subject or when such processing is necessary for performing obligations undertaken in contracts with the users (such as, for example, if you purchased products on www.fox-pace.com or if you asked to use specific services through our web site).
In any case, we wish to inform you that SIA "TCore" and Fox-Pace guarantee that its users may exercise, at any time and without having to state their reasoning, their right not to receive future communications connected to particular services upon request.
11. Links to Other Web Sites
www.fox-pace.com contains links to other web sites which may have no connection with www.fox-pace.com or with SIA "TCore" . SIA "TCore" do not control or monitor such web sites or their web content. SIA "TCore" shall not be held liable for the web content of such sites and for the rules adopted by them in terms of your privacy and the processing of your personal data while you are visiting those web sites. Please, pay attention when you connect to these web sites through the links provided on www.fox-pace.comand read their terms and conditions of use and their privacy policy carefully.
www.fox-pace.com's Privacy Policy does not apply to third party web sites. www.fox-pace.com provides links to other web sites exclusively to help its users in their searches and net-surfing activities and to allow links to other web sites on the Internet. When SIA "TCore" provide links to other web sites, SIA "TCore" do not recommend the use of these web sites and do not provide any guarantees regarding their web content or the services and products supplied and sold by these web sites to Internet users.
12. Your rights
Being the data subject, you have the following rights according to:
• art. 15 GDPR, the right to obtain information about your personal data which we process, within the scope described therein;
•art. 16 GDPR, the right to immediately demand rectification of incorrect or completion of your personal data stored by us;
• art. 17 GDPR, the right to request erasure of your personal data stored with us, unless further processing is required
- to exercise the right of freedom of expression and information;
- for compliance with a legal obligation;
- for reasons of public interest or
- for establishing, exercising or defending legal claims;
• art. 18 GDPR, the right to request restriction of processing of your personal data, insofar as
- the accuracy of the data is contested by you;
- the processing is unlawful, but you refuse their erasure;
- we no longer need the data, but you need it to establish, exercise or defend legal claims, or
- you have lodged an objection to the processing in accordance with art. 21 GDPR;
• art. 20 GDPR, the right to receive your personal data that you have provided to us in a structured, commonly used and machine readable format or to request its transmission to another controller;
• art. 77 GDPR, the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority at your habitual place of residence or workplace or at our company headquarters.
13. Contacts
Should you require any further information on your rights and on personal data protection law you can contact the personal data protection authority at the following address: http://www.dvi.gov.lv/eng/pdp/
14. Governing Law
This Privacy Policy is governed by Latvian Republic law, in particular, by Personal Data Protection Law from 23.03.2000. and Republic of Latvia Cabinet of Ministers Regulations No 40 (Obligatory technical and organizational requirements for protection of personal data processing systems).